OUR PRIVACY POLICY
Last updated 27th June 2023
At ‘Little Owls – Premium’, we collect and manage user data according to the following privacy policy:
DATA COLLECTED
We collect information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, and other contact or identifying information you choose to provide.
We collect anonymous data from every visitor of the website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the internet protocol address, the browser type, the browser language, and a timestamp for the request.
We also use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.
MEMBERSHIP MANAGEMENT SYSTEM - MEMBERSPACE
Our subscription system is fulfilled by ‘Memberspace’, a third-party Membership Access Management System.
In order that you can use all our resources as our customer, you need to provide account information, which includes identifiers such as your name, e-mail address; and billing information such as your credit or debit card information. Memberspace uses Stripe, a third-party provider, to process your credit card information and only retain the last four digits of the card and the card brand.
Memberspace’s Privacy Policy can be found here.
USE OF THE DATA
We process your information for the following purposes as necessary to provide the resources to you and perform our contract with you:
Provide resources: We use your personal information to provide the resources, including to create and maintain your user account and process your payment.
Communicate and provide technical support: We use personal information to communicate with you about the resources, to send you account updates or other communications regarding your account or to inform you of any changes to our website or resources, and to provide you support. For example, we may need your information to provide technical support or answer questions about the website or resources.
We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.
We do not share personal information you have provided to us without your consent, unless:
- doing so is appropriate to carry out your own request
- we believe it's needed to enforce our legal agreements or that is legally required
- we believe it's needed to detect, prevent, or address fraud, security or technical issues
- we believe it will protect our property, legal rights, or that of others
SHARING OF DATA
Aside from our Membership system provider ‘Memberspace’, we don't share your personal information with third parties. Aggregated, anonymised data is periodically transmitted to external services to help us improve the website and service.
We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.
We also use social buttons provided by services like Twitter, Pinterest, Instagram and Facebook. Your use of these third-party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third-party services, and you are responsible for reading and understanding those third-party services' privacy policies.
PAYMENTS - STRIPE (or PayPal if Legacy)
Your recurring payment (credit and debit card) will be handled by Stripe via the Memberspace membership system. At no point does Little Owls Resources have access to your account/credit card details. Memberspace uses Stripe to process your credit card information and only retain the last four digits of the card and the card brand.
If you originally used PayPal as your payment method, that will continue. At no point does Little Owls Resources have access to your account/credit card details.
Stripe’s Privacy Policy can be found here.
PayPal’s Privacy Policy can be found here.
OPT-IN
When you enter our site you are greeted with a request to opt-in to the use of cookies. We also gather email addresses from users who wish to opt-in to electronic newsletters and notifications regarding relevant resources.
OPT-OUT, COMMUNICATION PREFERENCES
If you decide to give us your email address in order for us to send you relevant communications, you may modify your communication preferences and/or opt-out from specific communications at any time by clicking on appropriate links within our emails. The aboutads.org site has a useful tool for opting out of cookies concerning advertising should you wish to do so.
SECURITY
We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. But, you should keep in mind that no internet transmission is ever completely secure or error-free. In particular, email sent to or from the sites may not be secure.
ABOUT CHILDREN
The website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information via the website from visitors in this age group.
CHANGES TO THE PRIVACY POLICY
We may amend this privacy policy from time to time. This privacy policy was initially created by privacy-policy-template.com for www.littleowls-premium.com. Use of information we collect now is subject to the privacy policy in effect at the time such information is used.
If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the website or sending you an email.